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Pilgrim Homes

How Pilgrim Homes reduced resource costs by outsourcing their payroll to Moorepay

Phil Wainwright - Director

350 Employees

Pilgrim Homes was established in 1807 to help meet the needs of Protestant Christians over the age of 60 who subscribe to the organisation's Doctrinal Basis. They have a range of 'care ready' apartments and sheltered housing as well as residential and nursing care available nationally.

Phil Wainwright, Director of Human Resources is responsible for the charity's payroll and HR activities. With 350 members of staff, a mixture of both part-time and full-time workers, the weekly payroll was extremely time consuming. Although a part-time member of staff was employed to deal with the payroll each month the process was beginning to get more complex. Also, with just one person dealing with the payroll there was no guaranteed continuity and if the employee was absent there was no-one to cover the work.

Finding a Solution

After researching the available options, Phil decided that the constant access to expertise and the assurance of continued service was an overwhelming benefit to outsourcing the payroll to Moorepay. He now has the confidence and peace of mind that all staff are paid on time and Pilgrim Homes is fully compliant with all the latest tax regulations.

Pilgrim homes have now been using Moorepay's services for over ten years and have never looked back "outsourcing the payroll process to Moorepay means we no longer have to carry the cost of resource and support the system internally," says Phil. "This has made a huge difference to my average day by allowing me to focus on strategic issues and meet key business objectives.

"Outsourcing payroll means I no longer need to think about it each month - it just happens"

"Moorepay provide a reliable service and are continuously improving the system to meet changes within the workplace and legislative requirements," adds Phil. "It's the perfect solution for us and I would highly recommend their services."

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