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Annual payroll survey report

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Results revealed! Read on for industry insights from the most comprehensive report in the UK payroll industry.

2023 marks the fifth year we’ve run Moorepay’s annual payroll survey: the biggest survey in the industry – and growing – with over 700 respondents this year.

We began this survey back in 2019 because we’re passionate about driving valuable improvements in payroll software and services. This report is intended to help you understand what’s happening across the payroll industry, so you feel informed about the marketplace and the support available.

With five years of data to look back on, we’ve discovered year-on-year trends as well as what’s on the horizon for 2024. Read on to find out these exciting insights…

In this report, you'll learn:

  • Which surprising payroll solutions are getting more popular

  • Is switching payroll provider getting easier

  • Is integration a priority for businesses in 2023

  • Top industry frustrations

  • The market churn rate

  • Are businesses looking to switch their provider

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