We surveyed payroll professionals across the UK to understand how they think of their payroll software.
Are people using up-to-date software, with strong integration and smooth functionality? Or is their software stuck in the 90s, with overwhelming calculations, unnecessary data input, and bad usability?
To support businesses in understanding how their payroll software compares against others in the industry, we’ve compiled our survey findings.
Here are the results.
21% said their software was stuck in the 90s
52% mainly work on a desktop
26% use multiple devices with ease
28% find their payroll usability old-fashioned and difficult
26% find it convenient if a little outdated
44% find it seamless and responsive
17% find entering data overwhelming
24% are constantly faced with loading screens
33% manually enter data using two screens
24% can use multiple devices to view data
29% of people use paper-based filing systems
6% said they were on archaic software
38% use excel spreadsheets or similar
26% use modern, integrated systems
27% of people still print and, in some cases, post payslips
36% deliver payslips by email
35% deliver payslips by app
17% use old-fashioned systems to analyse their data
62% use excel or similar software to analyse data
19% enjoy user-friendly automated dashboards
25% of people feel inundated by employee queries
24% often feel confused or frustrated by queries
25% feel comfortable with managing them
11% feel happy and relaxed from employee queries
Do these findings sound familiar to you?
If you're reconsidering your payroll software, read our guide on what great software looks like.
Making payroll & HR easy