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Employee Assistance Programme

Employee Assistance Programmes (EAP) offer employees and their families a free 24/7/365 helpline, as well as online support.

It's a completely confidential service that helps employees and their families deal with issues both negative and positive in their home or work life, that might impact their work performance, health and wellbeing.

Trustpilot

Challenging Times

26.8M

working days were lost due to work-related ill health in 2017/18¹

3/5

employees have experienced mental health issues due to work²

84%

of managers accept that employee wellbeing is their responsibility²

1/4

employees say financial concerns affected their ability to do their job³

EAP Confidential Advice

Confidential Advice

By providing EAP, your employees will have access to confidential advice, guidance and information. Support will be available in a wide range of areas including:

  • Medical
  • Legal & Financial
  • Health & Wellbeing
  • Coaching Tools
  • Fitness Advice
  • Emotional Support
  • Childcare

Round-the-clock support

24/7 Telephone helpline

Employees will have access to a confidential telephone helpline covering a wide range of work-related and personal issues, available 24/7/365.

Online portal

The cloud-based online portal provides further advice and guidance, along with various useful information including self-help guides.

Qualified Counsellors

Accredited by the British Association for Counselling and Psychotherapy (BACP), the counsellors always work within the framework of the BACP code of ethics.

See How We Can Help You

Talk through your needs with one of our advisors and get a quote to see how Moorepay can help

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How EAP Works

How EAP works: 3 easy steps

Assessment: An employee or family member calls the helpline, which will be answered by a fully trained and qualified counsellor who will provide initial support.

Counselling: Should your employees require further support, they can be referred to a lawyer, nurse, doctor etc. according to their specific requirements.

Support: All counselling cases are monitored to ensure quality and satisfaction. The case manager will continue to assess the employee until case resolution.

Benefits of providing EAP

Improve productivity: When employees are distracted by personal problems, they become unmotivated and don't perform at their best.

Reduce Absentee Rates: Personal and work-related stress puts pressure on employees, leading to more sick days and increased staff turnover.

Your duty of care: Show that you take your employees' health and wellbeing seriously by ensuring they have support 24/7/365.

Affordable: One of the major benefits of EAP is that they are surprisingly affordable. An easy way to support your employees.

Employee Benefits

Looking for more ways to support your employees? Check out our Employee Benefits options, by downloading our free brochure.

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