By providing EAP, your employees will have access to confidential advice, guidance and information. Support will be available in a wide range of areas including:
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Assessment: An employee or family member calls the helpline, which will be answered by a fully trained and qualified counsellor who will provide initial support.
Counselling: Should your employees require further support, they can be referred to a lawyer, nurse, doctor etc. according to their specific requirements.
Support: All counselling cases are monitored to ensure quality and satisfaction. The case manager will continue to assess the employee until case resolution.
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