Moorepay is a market-leading payroll company and HR services provider, trusted by over 10,000 UK customers

“I need my staff to be involved in risk assessments and think ‘what’s going to happen if I do this and can I hurt myself or others, is it safe?’ – they do a very manual job, handling cages, packing and welding them. I can’t always be looking over my shoulder... One of the first changes we made was the attitude towards PPE, Edwin [at Moorepay] played a key part in this mindset shift.”

“Before Moorepay, I didn’t have sight of any of the payment information before it hit the staff’s bank accounts, so I wasn’t aware of any problems until employees came to me with them. The system was very inflexible, and any issues had to wait until the next month’s payroll to be sorted out. Now, I know that on the rare occasions our Moorepay personal contact isn’t available, there are plenty of other experts who are able to step in at a moment’s notice and ensure our payroll is handled correctly.”

“My background isn’t in HR, so it was very important for me to have someone I can turn to for expert advice. The helpline is a key benefit for me because I know the help is there whenever I need it. I also write the HR guidance for managers, the employee handbooks and the contracts, so having someone else there to go through everything and make sure it’s correct is particularly helpful.”

“Moorepay’s experts tell us exactly what our rights and what our obligations are so that we make the right judgement. I take their advice every step of the way. We know that the advice we’re giving is up to date and in line with the latest legislation guidance, and it’s a simple case of making a quick phone call rather than going away and spending days trawling through government websites and trying to find the latest legal decisions.”