AI, Grievances & Tribunals Series

AI, Grievances and Tribunals: the good, the bad and the ugly 

Moorepay’s Smart Talks presents…

AI, Grievances and Tribunals: the good, the bad and the ugly 

AI has infiltrated formal processes…and HR teams need to brace themselves for what’s coming.

Join our FREE three-part webinar series where you’ll explore the foundations of effective grievance handling, the reality of dealing with AI-influenced grievances, and what it takes to stay tribunal-ready in the age of AI.

Ready to get ahead of the AI takeover?

  • Grievances 101

    Wednesday 20 May | 10 – 11am 

    Good grievance handling starts with the basics.

    This session covers the fundamentals of grievance handling, including the most common reasons grievances are raised, how the formal procedure works, and what employers can learn from the mistakes that tend to make matters worse.

  • The AI grievance avalanche

    Wednesday 10 June | 10 – 11am 

    AI is changing how grievances are raised.

    This session covers how AI is influencing workplace complaints, how to spot when it may have shaped a grievance, and how HR teams can respond fairly while getting to the real issue quickly.

  • Tribunal-ready in the age of AI

    Tuesday 7 July | 10 – 11am

    AI is raising the stakes for formal processes.

    This final session covers how AI may be accelerating appeals – with some tribunal hearings being pushed as far out as 2029 – where the risks are growing, and what employers need to do to stay fair, consistent and defensible.

Meet your experts

  • Michelle Hobson

    HR Services Director

    Michelle is an experienced HR Services Director, leading a team delivering outsourced HR advice, advocacy, consultancy.

    She has 20 years’ experience in operational and strategic HR with a strong business partnering background and understanding of the current challenges faced by senior HR leaders.

    Michelle is responsible for running all HR services activities within Moorepay, including HR, Employment Law and our Consultancy Service and is committed to driving value-added HR to SMBs in the UK, focused on people, potential and wellbeing.

  • Patrick Cunningham

    Head of HR Operations

    Patrick is an experienced HR leader supporting organisations across the legal, education and charitable sectors.

    He has over 15 years’ experience in HR generalist and operational business unit management, specialising in leadership development, organisational design and employment law.

    Patrick is responsible for leading our operational HR Services teams with extensive experience in delivering organisational restructures and large-scale IT and commercial implementations, and is passionate about fostering inclusive, people-first workplaces.

  • Carl Hardcastle

    Employment Law Consultant

    Carl is an experienced Employment Law and HR specialist with over 20 years’ expertise supporting organisations through both contentious and non-contentious employee relations cases.

    Both legally and HR qualified, he has spent over 12 years at Moorepay, specialising in redundancy, disciplinary, TUPE and wider complex employee relations cases.

    Carl is known for delivering clear, practical advice with a calm and professional approach. Trusted by customers and praised for his friendly manner, he has earned more 5-star Trustpilot reviews than you can shake a stick at.