Contact our customer care team

Got a question for the team at Moorepay? Whatever’s on your mind, we’re here to help you.

Chat to our customer care team

  • Our customer care team is on hand to help you with any aspect of your account.

  • content-paper-edit

    We’ll help with billing queries, contract change notifications, updating contact details, complaints, and any other queries you may have.

  • Your Account Manager is your first point of call and is the best person to speak to if you’d like quick answers related to your account.

Trouble logging into your system?

To ensure the highest level of protection for your data we ask our customers to change their passwords regularly. Here’s what you need to know to reset your password:

  1. Have your username ready
  2. Input your date of birth and answer your security questions
  3. Click here to reset your password.

If you have difficulties changing your password please drop us a line and we will be happy to help.

Give us your details and we’ll get in touch

Full name
Phone number
Company name
Client reference number
Email address
Give us a brief description of why you’re contacting us today

For information about what we do with personal data and how we process it please see our privacy notice.

Moorepay's office locations

These are our key sites spanning the length of the country.

  • Swinton

    Lowry Mill, Lees Street
    Swinton
    Manchester
    M27 6DB

    0345 184 4615

  • Farnborough

    Suite 1016, Block A
    Cody Technology Park
    Farnborough, Hampshire
    GU14 0LX

    0844 391 1921

  • Sheffield

    The Quadrant
    Suite 28, 99 Parkway Avenue
    Sheffield
    S9 4WG

    0345 013 0891 / 2