Your questions, answered.

Timesheets will be added and approved in Natural HR before being synced across to Moorepay.

Unpaid leave will not sync across to Moorepay as part of Phase 1. The absence sync from Natural HR to Moorepay will be limited to sickness and holiday records only for phase 1.

This is a one-way integration of employee data from Natural HR to Moorepay, with Payslips and Benefits being sent back from Moorepay to Natural HR at the end of each pay run. SSO will be available between the 2 systems.

Please note, documentation and training will be provided.

Employee HR data for new starters and leavers along with changes to core HR data. This is data that is required for payroll, including: home address, bank details and contract details.

Employee Payments, Deductions, Timesheets, Expenses and Mileage will also be synced across from Natural HR to Moorepay.

For phase 1 data flowing back into Natural HR will be limited to Benefit data, Payslip data and Payroll summary data. This will allow for some basic reporting within Natural HR.

No change to how Moorepay Analytics currently works. Moorepay Analytics will continue to use Moorepay data only. However, this will include basic HR employee information passed through from Natural HR.

Only approved changes and information will be passed to Moorepay. Where Natural HR workflows contain approval, this will take place prior to any data transfer. There will be no ability to integrate Moorepay steps into the workflow process. New starters and Leavers will be passed over once any approval workflows have been completed within Natural HR and then Moorepay will use current pro rata calculations and processes.

Pensions and Benefits are not included in the data synced from Natural HR to Moorepay Payroll. However, at the end of each pay run Moorepay will send back pensions & benefits data from payroll to Natural HR so it can be viewed within the existing Custom Benefits tables within Natural HR and can be included on the Total Reward statement.

Pensions and benefits imported from Moorepay Payroll will be read-only records and cannot be edited or deleted from within Natural HR.

The majority of variable payments will be entered into Natural HR. Anything added to the payment screen will be sent through to Payroll. Start and end dates can be added, this can be used for one off period amounts or for ongoing payments.

Alternatively, timesheets to input this data as this will also sync across to payroll. Timesheet data will be loaded into Natural HR and will have a reference allocated against it. The reference will dictate the rate at which to pay, much as it does today in Natural HR.

These are a payroll function so will be maintained in Moorepay.

Sickness and Holiday will be added and approved in Natural HR before being synced across to Moorepay.

All parental leave and unpaid leave can be entered into Natural HR if required but will not sync across to Moorepay. Parental leave and unpaid leave will need to be entered directly into the Moorepay system to be reflected into payroll.

Sickness will be entered into Natural HR and synced across to Moorepay. SSP/OSP will then be calculated within Moorepay payroll, following the usual Moorepay procedure.

Natural HR will send the data to Moorepay as soon as possible once changes have been made (and approved if required). These changes will then be available in Moorepay almost immediately once they have passed validation within the API.

If the payroll is in a lockdown period, the data changes will be captured in a holding table until the lockdown period is over and payroll records can be updated.

Yes, the core HR data will be validated where possible when entered into Natural HR (e.g. Title and National Insurance number).

The API will also validate admin set up fields such as payment codes to ensure the assigned payment code matches one that has been set up within Moorepay.

Current reporting capabilities for both systems will be maintained. For customers using Natural HR and wanting to report within Natural HR then they will have access to all of the HR data plus basic payroll information as found on payslips.

Moorepay Analytics will also be available. However, this will only contain limited HR information and cross system reporting will not be available within phase 1.

There will be no changes to the Mobile App for phase 1. Natural HR is fully mobile responsive so customers using Natural HR self service will be able to access self-service on mobile devices. There will not be a dedicated Natural HR Mobile App for phase 1.

From within the existing Finance menu, which can be found in the left-hand navigation bar, there’s an option called ‘Payroll’.

When Payroll is selected, 3 additional options will become available to select:

• Payroll
• Payslips
• Sync Errors

Selecting the ‘Payroll’ option will open Moorepay Payroll in a new browser tab. As a user you will be logged in seamlessly, completely bypassing the Moorepay login page. You will then be able to move back and forth between the two systems with ease.

All payments and deductions will be maintained in Natural HR. Where Moorepay has restrictions that Natural HR does not have around end dates then you would receive a Sync Error in Natural HR which would notify you that the payment or item needs reviewing.

These are a payroll function so will be maintained in Moorepay.