Fosters Family Funeral Directors

About Foster Family Funeral

Fosters Funeral Directors offer high quality, affordable burial and cremation and planning services throughout Scotland.

They also offer pre-paid plans and have funeral homes around the country.

What we did for them

With sites all over Scotland, Claire (HR Advisor) stated that “There wasn’t one central location for all of our HR files. At the time, each company had one location where everything was stored so that involved the HR team collating all the data that we could find. A lot of it was kept in filing cabinets.”

“The struggle that we had was that we didn’t know if that was all of the data, it was a paper-based system, and things go missing. We didn’t know what we had and what we didn’t have. We weren’t up to speed with the terms and conditions that applied to each different employee, including roles, locations and salaries.”

Additionally, Claire wanted a peace of mind when it came to their HR functions.

“From a legal perspective, we weren’t actually sure how legally compliant the company was at that point. We wanted something that would bring everything together and one system that did it all.” 

Picking the right system is critical for businesses and after some research, Claire found our HR Software.

She said, “Knowing that the HR Software from Moorepay was in the UK, we’d have round the clock support and we were given so much information about what the system could offer us were some of the main factors we had in mind when selecting a system.”

Since the implementation Claire has been impressed.

“The software is on my screen from 9 to 5, all day, every day! We use it for such a wide range of activities. The reporting function is one of the main things that we use the system for, whether that’s downloading reports that our executive team require or whether it is for my own knowledge. But also documents, recruitment, expenses and mileage. Basically, everything you need as an HR professional is within the system.”

Claire goes on to say, “For us, it is having that electronic platform where we aren’t dealing with paper-based forms that can get lost and are all in the system. This is critical to us as a business, as it removes the need to go through an email trail trying to find all the information – it is there in black and white and there is a process within the system. It just makes life a lot simpler, not only for HR but our managers too.”

Claire added that the support she has received from the get-go has been fantastic.

“The support is second to none. We were constantly supported throughout the implementation process and to this day, I still get follow up calls from our implementation manager to make sure everything is going the way it should be or if there is any support we need – we’ve built up such a good relationship with the team…

“To anyone considering a HR software, I’d absolutely say 100% go for Moorepay, because it is one of the best decisions we have ever made as a business!”