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Annual Payroll Report 2020

The Survey

We surveyed 400 business professionals from a range of business sizes and industries to understand what’s happening in the payroll profession right now, including:

  • What's changed in the payroll industry since 2019?
  • What trends are we seeing that will shape the future of payroll?
  • How is advancing technology impacting the payroll profession?

2020 has been a difficult year for many businesses - and for payroll teams everywhere, a lot has changed.

Find how if the events of this year have affected the payroll industry by downloading the report today.

Download the Report

First Name
Last Name
Company Name
Number of Employees
Phone Number
Which software solution currently supports your payroll?
When are you next looking to review your payroll provision?

For information about what we do with personal data and how we process it please see our privacy notice.

Key Findings

Processing Payroll

Payrollers are choosing to move their payroll in-house


Payroll solutions are becoming predominantly cloud-based

HR Software

HR software is increasingly popular


Businesses are more likely to stay with their current providers than switch

Webinar Recording

Industry Briefing | Annual Payroll Survey 2020

Watch this webinar to understand the key findings of the report in context.

The panel consists of:

  • Christina Holloway, Director of Payroll Service Excellence
  • Anthony Vollmer, Managing Director
  • Daniel Cookson, Marketing Director

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