Matheson Communications Limited

Carl has been absolutely fantastic in helping us deal with a particularly challenging case over the last couple of months.

About Matheson Communications

Matheson Communications Limited is a UK-based Vodafone Partner Agent and franchise operator, with eight stores across its portfolio. The company supports individuals and businesses with mobile connectivity solutions including SIM-only plans and broadband services.

With a strong focus on people and personalised service, the team works closely with customers to understand their connectivity needs, offering flexible contracts, upgrade options and access to Vodafone’s network and rewards benefits.

What we did for them

With our HR Services, Matheson Communications benefits from expert-led support and guidance, making HR policies and procedures easy to navigate.

Their dedicated HR advisor, Carl Hardcastle, provides ongoing support and is always just a phone call away when advice is needed. Through complex cases and sensitive HR queries, Carl continues to provide expertise and acts as a true extension of their business.

Alongside consultancy support, the team receives regular legislation updates, correspondence reviews and the added reassurance of HR Insurance for protection and peace of mind. Alistair Matheson also commented, ‘The level of service and expertise provided by Carl in particular has been incredible, I would recommend this service to anyone.’

Carl has been absolutely fantastic in helping us deal with a particularly challenging case over the last couple of months. He has always been at the end of the phone for any advice, has checked numerous emails for me and ultimately helped me navigate and resolve a very sensitive issue. He is absolutely brilliant!