We’re not talking free fruit, duvet days and dogs in the office - we’re talking about true online employee experience. It’s the buzzword that’s thrown around a lot in the industry, but how does it impact business performance? Poor productivity We’ve all been there: spending minutes, hours, what feels like weeks searching for the right screen, then combing through FAQ’s on how to submit something, all for an error screen to be spat out at the other side. Ineffective, dated and clunky software is the…
After GDPR came into effect in 2018, there has been increasing demand for assurance on how organisations manage their personal data. Fortunately, the ISO 27001 certification guarantees that our systems and data is protected at an international standard of safety. As a payroll and HR provider, this level of security is particularly essential - and here's why. What is ISO 27001? The ISO 27001 certification is the international standard that ensures personal data is protected. Recently, Moorepay's ISO 27001 certificate has been reissued. Having an…
An employee who was spotted drinking outside the pub when he was off sick has won his unfair dismissal case. On first pass it sounds unbelievable, but the devil is in the detail. At first glimpse, the case of Colin Kane and his former employer, Debmat Surfacing, makes a great headline. Man off sick with chronic obstructive pulmonary disease spotted smoking and drinking outside a bar in working hours, wins his unfair dismissal case. But as always with employment cases that make the headlines, the…
Author: Sean Renshaw: Senior Product Associate at Moorepay Being out at work means I don’t have to keep secrets. I don’t have to censor everything I say, I can be honest, open up and share my life with my colleagues. But not everyone feels like they can be out in the workplace. Which is why employers must step-up and play a really important role, creating a secure environment for their LGBTQ+ community. If employers haven’t started working towards this yet, it’s high time to get it onto the business agenda. Here are some things I think employers can do to better…
A retail business was recently fined £50,000 with a statutory surcharge of £170 and costs awarded to the council of £2,230. This was following an accident which saw a member of the public fall down an open and unguarded trapdoor. The risk of openings in floors should be obvious to most. If not, a similar incident in the Taunton branch of a national Newsagent in 2014 should have made this retailer alert to the risk. The customer fell through the unguarded trapdoor and down a…
A new survey reveals employee morale is at an all-time low. As we follow the roadmap out of lockdown, how can you flip the script and create a positive attitude in your team as we look forward to the future? It's no news to us that high morale leads to increased productivity, lower staff turnover, and a better working environment for all. But in recent times, your employees have had to navigate healthcare concerns, lower job security, and the difficulties of a changing work environment.…
On the back of other significant cases, the Post Office's recent employment tribunal heralds a big change for the gig economy. As predicted, Uber's recent announcement to award their drivers with worker status after losing a five-year legal battle is having far-reaching consequences on the gig economy model. Now, the Post Office is at the centre of a tribunal which could shake up the employment rights of millions. 120 sub-postmasters, representing 8,500 of their colleagues across the UK, have taken the Post Office to an…
An Important Case on the Topic of Worker Status decided by the EAT in April 2021. A ruling has confirmed that drivers working for the private hire and cab and courier service, Addison Lee, should be classified as ‘workers’, and will subsequently be entitled to the rights that workers receive. This follows on from the outcome of a Supreme Court case in February 2021, which found that Uber workers should also be classed as workers. The latest decision means that Addison Lee may need to…
It's increasingly common for organisations to allow pets, namely dogs, in the office. Household names such as Nestle, Amazon, Etsy and Google are among the growing numbers of pooch friendly firms. All of this was in pre-Covid times. But there's evidence to suggest that as we continue out of lockdown, the trend is likely to continue. A staggering 3.2 million households in Britain have become 1st time dog owners since March 2020. Of course, huge numbers of employees have found a way to work from…
On 12 May, Boris Johnson announced that the order to work from home wherever possible is to end from 21 June (certainly in England). This appears to contradict advice from SAGE, the government’s scientific advisors. They suggest the measure should continue through the summer and, with the Indian Variant accelerating, ending all restrictions is considered premature. But will staff happily return to the workplace? And what do employers actually want to do? What is hybrid working? One measure rapidly gathering momentum is the concept of ‘hybrid’…
