What’s the different between Moorepay’s payroll software and the ‘managed service’?

Software: If you want to process your payroll in-house, Moorepay’s payroll software is designed to make this easy. Save time with automated calculations and workflows and take advantage of rich functionality. Plus, you can contact our payroll team if you need help with the software.

Managed: If you don’t want to do any payroll processing and you want to outsource it, choose our managed service. You’ll still use our intuitive payroll software to enter your data – but our team of experts will take care of the payroll processing and ensure you’re compliant with the latest payroll legislation.

How long does Moorepay’s implementation process take?

We can move you over to Moorepay in as little as four weeks! We have a huge implementation team who make manage the process and make it easy. In fact, this team are always getting 5-star reviews on Trustpilot from new customers saying how fabulous they are – check it out!

Does Moorepay take care of pensions auto enrolment?

Definitely, we have an entire team of auto enrolment experts! Simply choose a pension provider, send us your employee data, register with the Pensions Regulator – and we take care of the rest.

What company size does Moorepay’s payroll & HR software best suit?

Our products are designed for a wide range of business sizes. The majority of our customers have around 30 to 1000 employees. We do have customers who are outside of that bracket, however, it depends on what the requirements are, so give us a call and our team will advise you.

If I become a Moorepay customer, what payroll support would I get?

Our customers love us because – unlike some of our competitors – we give them direct access to fully qualified, UK-based payroll support. That means a dedicated account manager you can contact when you need help. There’s no ticketing system, no waiting days for a response; just pick up the phone and talk to us.

What do Moorepay do to ensure data security?

We’re serious about data security! All data is kept in secure, IBM UK-based data centres and backed-up and protected by the latest virus resistant technology.

Will Moorepay’s payroll & HR software integrate with other systems?

Absolutely, yes! Our payroll & HR software has an open API (Application Programming Interface), this means it will happily talk to other systems, whilst maintaining strict data security.

What accreditations does Moorepay have?

We’ve maintained the Chartered Institute of Payroll Professional’s PAS (Payroll Assurance Scheme) accreditation since 2012. This means regularly passing a rigorous audit that was developed in partnership with HMRC.

We’re ISO accredited for both Quality Management and Information Security Management. Plus, we’re proudly HMRC approved, accredited by the Bacs Approved Bureau Scheme and certified by the Government backed Cyber Essentials Scheme.